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Q: What is the return policy?
A: We do not accept returns, due to the nature of the item, all prints are made to order specifically for each customer and are unique.

Under some circumstances obviously though we will offer a no questions asked replacement if the print was damaged/lost in transport or there was a printing defect which is our fault (please send photos upon emailing) but otherwise there is a strict no returns policy.

If you did not receive your order, please contact us. We will work with you to find a solution.

All sales are final. By purchasing you are agreeing to these terms.

Q. What are the shipping options?
A: FREE shipping in New Zealand, Australia is $12 and the rest of the world at $18.

Q: How do I make changes to an order I’ve already placed?
A: You may email us at theinnmarketnz@gmail.com , or call us at +64 22 639 9048, please do so within 24 hours of placing the order.

Q: Where are you located?
A:We are located at 12 Cook Street, Tolaga Bay, 4077 New Zealand.

Q: How are the products made? Where do the materials come from?
A: All products are made in New Zealand, material vary and may come from Europe and China.

Q: How do I make sure I order the right size?
A: Our clothing and apparel have size information in all of them.

Q: How do I contact your company if my question isn’t answered here?
A: You may email us at theinnmarketnz@gmail.com , or call us at +64 22 639 9048.

Q: What are the modes of payment?
A: We accept securely: Visa, Mastercard, AMEX, Shop Pay, Apple, Pay, Google Pay, and PayPal.

Q: Can I order a product specifically designed for me?
A: Yes, you can. Please contact our sales team.

Q: I did not receive my order, eat can I do?
A: Please contact our sales team HERE.